Privacy Policy
Mulberry Acupuncture & Herbal Medicine
1. Overview
Mulberry Acupuncture & Herbal Medicine (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our site or scheduling an appointment, you agree to the terms of this policy.
2. What Information We Collect
We may collect the following types of information:
Personal Information: Your name, phone number, email address, and other details you provide through appointment scheduling or contact forms.
Health Information: If you fill out intake forms through AcuSimple, we may receive relevant health-related data.
Payment Information: Collected and processed securely via third-party systems integrated with AcuSimple.
Website Usage: Squarespace automatically collects data like IP address, browser type, and pages visited to help us understand how the site is used.
3. How We Use Your Information
We use your information to:
Schedule and manage your appointments
Communicate with you about your visits, treatment, or updates
Respond to inquiries or requests
Improve our website’s performance and user experience
Comply with legal obligations or regulations as necessary
We do not sell or share your personal data for advertising or marketing.
4. Third-Party Tools & Services
We use secure third-party platforms to support your care:
AcuSimple – Used for appointment scheduling, intake forms, and practice management.
Squarespace – Our website host, which collects anonymized visitor data for analytics.
Payment Processors – If you pay through the site or AcuSimple, your payment information is handled by secure, PCI-compliant providers.
These services operate under their own privacy policies and handle your data in accordance with industry standards.
5. Health & Confidentiality
While we may not fall under the scope of HIPAA as a “covered entity,” we treat all health and personal information with care and confidentiality. Any information you share for scheduling, intake, or treatment purposes is used solely to provide your care.
6. Your Rights & Choices
You can:
Request access to your personal information
Ask us to update or delete your information (as permitted by law)
Withdraw consent for non-essential communications
To make any of these requests, contact us at:
512-910-5170
7. Data Security
We take reasonable precautions to safeguard your personal information. However, no system can guarantee 100% protection. Please avoid sharing sensitive information through unsecured channels like email or general contact forms.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used, contact:
Mulberry Acupuncture & Herbal Medicine
Austin, TX
512-910-5170